Providers such as the Media Access Group at WGBH, Caption Colorado, and Caption First, require subscription to their services to use the pod and successfully connect to their network.Prior to establishing a connection, the tab reads “New Connection” and the circular-slashed red “not-connected” icon will appear on the tab.The Meeting Host selects the provider and the relevant connection form is revealed.On the New Connection tab, choose ‘Configure Connection’ by selecting a caption provider in the drop down menu.On the Closed Captioning Pod, click on the “+” tab to create the first connection.

Inside the meeting room, Click on ‘Share Document’, choose ‘Browse My Computer’ and select “ ClosedCaptioningPod_v4.2.zip” file to open. (Meeting Hosts or Presenters can upload and share the “ ClosedCaptioningPod_v4.2.zip” file to the Share pod to start the Closed Caption extension) Participants can optionally save the captions as a transcript and download them at the conclusion of a meeting. Participants may individually choose to display or not to display captions on their individual screen. Participants can even skip back to re-read previous captions and then fast forward to the current captions. Meeting participants have the ability to customize the caption font size and color settings to enhance readability. The captions are transmitted to the Adobe Connect Meeting and viewed by the end users.This information is transmitted to a closed-captioning server. Professional stenographers attend the Adobe Connect Meeting or teleconference to listen to the audio and transcribe the information using specialized stenographer’s keyboards. Meeting organizers must hire professional captioning services from providers such as the Media Access Group at WGBH, Caption Colorado, and Caption First.The Connect Closed Caption Pod extension is available free of charge to Adobe Connect customers.The Adobe Connect Closed Caption Pod extension enables hearing-impaired participants to participate in online Meetings.

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